kristen wiggins
university of maryland, class of 2013
bachelor of science, marketing
specializing in digital marketing, web development, and media relations
CURRENTLY: seeking opportunities as Digital Marketing and SEO SpecialistForm *of science, marketing major
WORKING
an in-depth look at my previous work experience
U.S. Office of Personnel Management
HR Assistant/Coordinator, July 2012 - September 2013
Washington, DC
• Assist senior staff of the Chief Human Capital Officers Council (CHCOC) with working group tasks that include Retirement Process Improvement and Diversity
• Conduct research to assess the current and future U.S. workforce to analyze how OPM can prepare today
• Support the Center for Innovative Learning and Professional Growth (CILPG) director with preparing for and conducting training courses
• Received training in HR course development at the CILPG
• Support events for the CHCOC both in planning and execution, such as the Leadership Edge Seminar for Federal Government leaders
Royal Adornments
Founder and Creative Director, February 2011-Present
• Launched small business designing and creating unique handmade jewelry, greeting cards, invitations, decorative pieces, memory keepers, etc.
• Manage company website and blog, as well attend local jewelry shows, to facilitate sales and marketing
Banana Republic
Sales Associate, November 2011-May 2012
• Performed operational tasks such as cashiering, merchandising, and maintaining sales floor
• Communicated special features and benefits to customers, asked open-ended questions to identify needs
• Coordinated with team members and leaders to promote pleasant working/shopping environment
Tell-A-Terp Call Center
Student Caller, University of Maryland, February 2011-October 2011
• Contacted UMCP alumni, parents, and students to update records, communicate new university initiatives, and outreach for gifts towards the Maryland Fund for Excellence
• Personally raised over $5000 in gifts towards several academic university programs and scholarships
• Achieved Top Caller status among team of 8 callers for two consecutive months
Ame Beauty Boutique
Sales and Marketing Associate, March 2010-December 2010
• Supervised daily operations while maintaining a personal, friendly environment for customers
• Utilized Quickbooks for client invoices and sales transactions to generate store profits
• Composed weekly blog write-ups for Ame Enterprise company website
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U.S. Department of Agriculture
Summer detail via OPM Internship
July 2013 - September 2013
Washington, DC
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Assist Feds Feed Families (FFF) National Program Director with government-wide annual campaign
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Complete administrative duties and outreach to agency chairs and champions
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Maintain campaign spreadsheets and assist in planning and execution of various campaign events
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Develop communication materials such as email blasts and event flyers
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Staff campaign events
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Serve as liaison between FFF leadership team and CHOC staff
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Monitor FFF Facebook page, regularly post photos and updates from across several agencies to an audience of 1,000+
Crystal Cruises International
Assistant, Public Relations, March 2014 - Present
Los Angeles, CA
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Ensure efficient and effective daily/weekly communication with external media and sales partners, to ensure projects remain on pace and deadlines are met
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Collaborate with media partners to analyze digital media data and track social trends
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Coordinate with local and international outside agencies, and independent media sources, to implement media strategies and arrange media travel
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Strategize with senior management and agencies to implement social media campaigns
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Draft, proof, post, and send press releases to company website, trade partners, and external distribution list